You Don't Need to Go Viral

Zach Chmael

Head of Content

15 minutes

In This Article

Why chasing viral moments is killing your brand, and what to focus on instead.

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You Don't Need to Go Viral—You Need to Go Consistent


Let's face the uncomfortable truth: your brand probably isn't going to go viral… and it doesn't need to.

You don't need a million views. You don't need to be trending. You don't need that magical TikTok moment where suddenly everyone's talking about you.

What you need—what actually builds businesses that last—is consistency.

Not the sexy kind of marketing that gets you invited onto podcasts. The unsexy, show-up-every-day kind that actually makes you money.


The Viral Marketing Fantasy

We've created a monster.

For the past decade, we've glamorized a version of marketing success that looks like this:

  • A scrappy startup creates one clever campaign

  • It inexplicably catches fire on social media

  • Millions of views pour in overnight

  • They're featured on Tech Crunch

  • Investors line up

  • Revenue magically follows

It's the marketing equivalent of a lottery ticket. And it's about as reliable.

What no one talks about is what happens after the viral moment fades. The desperate attempts to recapture lightning. The team burnout from trying to one-up themselves. The slow realization that views don't automatically translate to sustainable revenue.

Most importantly, no one talks about how rare these viral moments really are—and how building a business on the expectation of virality is like building a retirement plan around winning the Powerball.


The Math of Consistency vs. Virality

Let's look at the actual numbers.

Scenario A: The Viral Chase

  • 3 months building a "viral campaign"

  • 48 hours of explosive growth

  • 2 weeks of residual attention

  • 6 months trying to recreate the magic

  • 90% drop in momentum when you can't

  • Endless internal debates about "what went wrong"

Scenario B: The Consistency Engine

  • 12 months of steady, focused output

  • 3% growth in audience each month (compounding)

  • 15% growth in engagement depth over time

  • 8% increase in conversion rate from growing trust

  • Predictable, plannable business outcomes

  • Clear indicators of what's working and what's not

One of these scenarios builds a business. The other builds a story you'll tell at marketing conferences—usually leaving out the part where it didn't actually drive sustainable growth.


What Consistency Actually Looks Like

When we talk about consistency, we're not talking about posting the same boring update every Tuesday at 2pm for all eternity.

Real consistency is about:

1. Showing Up Where It Matters

Consistency doesn't mean being everywhere. It means being reliably present where your actual audience is. Five high-quality touchpoints in places your customers actually pay attention to beats 50 random posts chasing algorithm changes.

2. Voice That Stands for Something

Brands with staying power don't sound like everyone else. They aren't afraid to have a perspective. They speak with a recognizable voice even when it means not appealing to everyone. And they maintain that voice regardless of what's trending this week.

3. Visual Identity Beyond Templates

Consistent doesn't mean boring. The brands that get consistency right have creative systems, not just rigid rules. Their look evolves while remaining instantly recognizable. Think of it as having a clearly defined playing field with freedom to move within it.

4. Promises Kept, Not Just Made

The most powerful form of consistency happens when your marketing claims align with your actual customer experience. When what you say matches what you deliver. When the expectations you set are the ones you routinely exceed.


Why Most Brands Fail at Consistency

If consistency works so well, why do so many brands chase virality instead? A few reasons:

1. Consistency Is Unsexy Work

Being consistent means showing up when you don't feel inspired. When the metrics aren't immediately rewarding. When no one's patting you on the back. It's the marketing equivalent of compound interest—not exciting in the moment, incredibly powerful over time.

2. Consistency Requires Actual Strategy

You can't be consistent without clarity. Without knowing exactly who you're talking to, what you stand for, and why it matters. Many brands lack this foundation, so they bounce between approaches hoping something sticks.

3. Consistency Demands Patience

The gold rush mentality of modern marketing makes it hard to invest in approaches that take time to mature. When your competitors seem to be growing overnight (spoiler: they're probably not), investing in steady, sustainable growth feels like falling behind.

4. Consistency Doesn't Feed the Ego

Let's be honest: going viral feels good. It's external validation. It's something you can show your boss, your board, your mother. Consistency doesn't give you that dopamine hit. Its rewards are quieter, deeper, and longer-lasting.


How to Build a Consistency Engine

If you're ready to get off the virality hamster wheel, here's how to build a marketing approach designed for the long game:

1. Narrow Your Focus Dramatically

You don't need to be on seven platforms. You probably don't even need to be on three. Identify where your best customers actually spend their time and double down there. It's better to show up consistently in one place than sporadically in five.

2. Design Your Minimum Viable Marketing System

What's the simplest marketing approach you could execute flawlessly every week, even during your busiest periods? That's your foundation. Build a system you can actually sustain, not one that works only when conditions are perfect.

3. Create Decision Frameworks, Not Just Content Calendars

The brands that maintain consistency don't just plan their posts—they establish clear criteria for what they will and won't do. What topics they will and won't cover. What language they will and won't use. These guardrails make consistency possible even as teams change.

4. Measure Momentum, Not Just Moments

Shift your metrics from those that reward viral spikes to those that capture growing momentum. Look at:

  • Depth of engagement vs. just views

  • Audience retention vs. just growth

  • Purchase frequency vs. just conversion

  • Share of wallet vs. just revenue

5. Build Rituals, Not Just Campaigns

The most consistent brands don't just launch initiatives—they establish rituals that their audience comes to expect and look forward to. The newsletter that always delivers value on Thursday morning. The monthly deep dive that always teaches something new. The annual report that always challenges industry assumptions.


Case Studies: The Brands That Win Through Consistency

Let's look at some real-world examples of brands that have achieved remarkable success through consistency rather than viral stunts:


Patagonia: Values Over Virality

Patagonia has built a multi-billion dollar brand not through flashy viral campaigns, but through unwavering consistency in its environmental messaging and high-quality products.

In 2011, Patagonia ran what seemed like an anti-marketing campaign with its famous "Don't Buy This Jacket" ad, which asked consumers to consider the environmental impact before purchasing. Rather than hurting sales, this consistent commitment to its values helped the company grow revenues by approximately 30% to $543 million the following year Investopedia.

What makes Patagonia's approach work is that it isn't a one-off stunt—it's part of a decades-long commitment to environmental advocacy that shows up in everything from their supply chain to their political activism. This consistency has created a deeply loyal customer base who trust the brand implicitly.


Trader Joe's: Consistency in the Customer Experience

While most grocery chains chase trends and constantly revamp their approach, Trader Joe's has maintained remarkable consistency in its quirky, neighborhood-focused brand experience.

Trader Joe's success comes from consistency across all customer touchpoints. From product packaging and store layout to employee attire and customer communication, the company ensures that every interaction aligns with their brand identity. Rather than chasing viral marketing moments, Trader Joe's has invested in creating a consistent shopping experience that builds loyalty over time.

The company spends almost nothing on traditional advertising, instead focusing on strengthening its in-store experience and unique product offerings. As one analysis noted, Trader Joe's biggest marketing expense is simply their in-store sampling station Cascade. The result? Some of the highest sales per square foot in the grocery industry.


REI: Turning Consistency into a Movement

REI's famous #OptOutside campaign, where they close stores on Black Friday, wasn't designed as a one-off viral stunt—it was a natural extension of the company's consistent focus on getting people outdoors.

What makes REI's approach so powerful is that it reflects "consistent laser focus on a distinct brand value," making their campaigns "instantly resonant and effective" Sprout Social. The #OptOutside campaign worked not because it was shocking, but because it was authentically consistent with everything REI had stood for since its founding.

This consistency has allowed REI to build what started as a campaign into a genuine movement, with millions of people choosing to opt outside rather than shop on Black Friday each year.


The Surprising Freedom in Consistency

Here's what no one tells you about choosing consistency over virality: it's actually liberating.

When you're not chasing the algorithm or trying to engineer that magical viral moment, you gain the freedom to build something that actually reflects your values. Something sustainable. Something that doesn't leave you burned out and questioning your life choices.

You're no longer at the mercy of platforms you don't control. You're building an asset you own—audience trust—which no algorithm change can take away.

Most importantly, you get to stop performing and start connecting. To build relationships, not just view counts.

To create value, not just noise.


Redefining Marketing Success

It's time to reimagine what marketing success looks like.

Not as hockey-stick growth graphs, viral moments, and overnight sensations.

But as businesses that grow steadily. Brands that mean something. Marketing that creates real value instead of just capturing fleeting attention.

The most successful brands of the next decade won't be the ones that went viral once. They'll be the ones that showed up consistently for the people who matter most to them.

They'll be the ones that stood for something clear and specific, not everything to everyone.

And they'll be the ones that optimized for longevity, not just momentary relevance.

Because while virality gets you talked about, consistency gets you chosen.

While virality gets you attention, consistency gets you trust.

And in a world drowning in noise, trust is the only currency that actually matters.

TL;DR

📉 The obsession with viral marketing is creating unsustainable growth patterns and burning out teams

🔄 Consistency—in voice, visual identity, and value delivery—builds deeper audience connections than viral spikes ever could

⚡ Real consistency isn't boring repetition—it's reliable presence, distinctive voice, and promises consistently kept

🧠 Most brands fail at consistency because it's unsexy work that requires patience, strategy, and ego management

🔥 Building a consistency engine means narrowing focus, creating sustainable systems, and measuring momentum over moments

✅ The surprising freedom in consistency: you build something you actually own, not something algorithms control

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